About the NC Division

Speakers

Speakers

Jon Gordon’s The Energy Bus                        

Presented by Sherry Vaughn

 

 

Everyone has problems in life and everyone faces challenges!  As a result of adversity (trials and tribulations), each person must overcome the desire to give in to negativity and habitual complaining.  The choice is ours – we can choose to face each day with positive energy or negative energy.  It truly makes a difference in the decisions we make and clearly impacts our relationships with others.

 

This presentation will share the “10 Rules for the Ride of Your Life” as proposed by Jon Gordon in his book, The Energy Bus.  Through these very simple (but life-changing) principles, positive energy can be cultivated in your own life and career and contagiously spread to colleagues, friends and family.   Positive people/teams produce positive results and positive energy is the absolute “must have” to be successful!

 

 

Sherry Vaughn serves as the Vice President of Academic Affairs at Spartanburg Community College. Sherry received her Master of Nursing Degree in 1988 from the University of South Carolina, Columbia, SC with a minor in teaching.  She received a Bachelor of Science in Nursing in 1976 from Clemson University. 

 

Sherry has a vast array of seminar / workshop presentations that she has presented locally and regionally.  Some of the topics she has presented deal with Stress Control, Time Management, Professionalism / Professional Image, Positive Attitudes and Customer Service Training.  She is very involved in the community and has served in several capacities of leadership positions throughout the Spartanburg area. 

 

Among her many accomplishments are publications in the Spartanburg Business Report that includes Are You Willing to Pay?, Renew Your Positive Attitude!, and It Really is A Control Thing!

 

IAAP® Leadership/Succession Training                      

Presented by Dianne M. Hughes CPS/CAP

 

 

 

This optional workshop is designed to provide current and potential IAAP® chapter officers/leaders the skills necessary to become effective and successful leaders in our association.  The importance of succession training and how to provide it will also be discussed.  While this workshop is especially important for all current officers and committee chairs, any member who is considering a leadership position should also attend. 

 

 

Dianne M. Hughes CPS/CAP, joined IAAP and the Charlotte Chapter in 1999.  She served as chapter secretary and twice as chapter president, obtaining Distinguished Chapter President status both years.  She served at the Division level as Education and Certification Director, then as Vice President, President-Elect and as North Carolina Division President.  She obtained her CPS rating in 2000 and her CAP rating in 2001.

 

Dianne has been Executive Assistant to Michael Kahn, owner of Empire Distributors of North Carolina, Inc. and the Charlotte Checkers Hockey Team, for 15 years.

 



Making the Commitment to Professionalism            

Presented by Mike Collins

 

 

Are you a professional?  The dictionary defines “professional” as “a person who engages in an activity with great competence.”  Why invest the effort to be professional?  Because in today’s work world professional administrative assistants are being asked to provide a wide range of services never imagined only a few years ago.  More opportunities and responsibilities can mean more respect, more opportunities to advance, and more financial reward.

 

In “Making the Commitment to Professionalism” you will learn:

 

¨      How the marketplace defines professionalism today

¨      Why communications is the key to professionalism

¨      Appearances may be deceiving, but they can also kill a career

¨      How to provide outstanding customer service to external AND internal customers

¨      How to read YOUR manager

¨      Three easy-to-use tools that can gain you an hour a day

¨      How to deal with difficult people

¨      How to handle change graciously and effectively

¨      How to get credit and respect for all the work you do

 

Mike Collins is president of The Perfect Workday Company, an information company based in the Research Triangle region of North Carolina.  Mike presents over 100 programs a year for organizations such as IBM, American Express, Pepsi-Cola and the Duke University Medical Center.  His programs are consistently rated “Excellent.”  He specifically focuses on workplace effectiveness issues, such as time management, getting organized, negativity, communication and managing multiple projects. 

 

As a writer, Mike Collins’ articles have appeared in Newsweek, American Banker and BUSINESS:  North Carolina in addition to many local and regional business and entertainment magazines.  He is the author of three books including The North Carolina Job Hunter’s Handbook and recently completed his first novel.

 

Mike Collins has a bachelor’s degree in radio, television and motion pictures from UNC-Chapel Hill and a master’s degree from Duke University with a focus on caregiver wellness.  He has also completed course work at NC State University and Oxford University, Oxford, England.

 

In the last 30 years, Mike has focused on entrepreneurial ventures.  He has started eight small businesses; six succeeded, one failed and Caregiver 101, Inc. is a new venture.  He has also worked in corporate organizations with experiences ranging from sales and marketing positions with corporations such as 3M and BellSouth, to media relations director of the Kenan-Flagler School of Business at UNC-Chapel Hill, a nationally-ranked business school.

 

 

 

 

Find Your “I” Power               

Presented by Denise Brumfield-Steele CPS/CAP

 

 

 

 

Denise Brumfield-Steele CPS/CAP has more than 30 years experience in the executive office arena.  She currently enjoys the position of executive assistant to Stephen C Mitchell, Vice President and General Manager of Tyco Electronics, AMP Netconnect/Enterprise Solutions division in Greensboro, North Carolina.  Denise also supports the director of global marketing and sales operations, as well as other members of the executive management team.  

 

Education & Associations

  • Associate of Arts degree in Business from the University of Phoenix, Phoenix, Arizona
  • Achieved CPS® (Certified Professional Secretary®) designation in May 2009 and the CAP® (Certified Administrative Professional®) designation in November 2009.
  • Notary Public for State of North Carolina, July 2009
  • Passed CPS exam, May 2009 (Certified Professional Secretary®)
  • Member of IAAP® (International Association of Administrative Professionals®), O. Henry Chapter, Greensboro, North Carolina
  • Member of ASAP (American Society of Administrative Professionals)
  • Member of National Society of the DAR (Daughters of the American Revolution), blood line descent of patriot Austin Morris of Virginia
  • Member of the NWF (National Wildlife Federation). Backyard registered as Certified Wildlife Habitat™
  • Member of the OBC (Organization for Bat Conservation). Bat house registered for research study July 2009

 

Employment History

  • Tyco Electronics, Greensboro NC, 2007 to current
  • ADC Telecommunications, Dallas TX, 1996-2007
  • Access-ISDN, Dallas TX, 1994-1996
  • ITEC, Huntsville AL, 1978-1994 

 

 

 

 

 

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